Frequently Asked Questions

Everything you need to know about shopping at Hudson Store.

What is your standard shipping policy?

We offer free standard shipping on all orders over $75. For orders below this amount, a flat rate of $7.95 applies. Most orders are processed within 1-2 business days.

How can I return an item that doesn't fit?

We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Hudson Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

Are your materials sustainably sourced?

We are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainable materials by 2025.